Duty Engineer

About the role

The Duty Engineer is the primary engineering representative on duty, ensuring uninterrupted operation of all hotel facilities and systems while delivering proactive maintenance and exceptional guest service.

Key responsibilities

• Maintain, operate, and troubleshoot HVAC, electrical, plumbing, mechanical, fire & life safety, and building automation systems.
• Respond promptly to guest maintenance requests with a service‑oriented approach.
• Conduct routine inspections of guest rooms, public areas, and back‑of‑house areas.
• Identify potential issues early and take corrective action.
• Supervise engineering colleagues and external contractors during shifts.
• Maintain accurate shift reports, maintenance logs, and work orders in the CMMS.
• Support preventive maintenance programs.

Required profile

• Technical qualification, diploma or degree in Engineering (Electrical, Mechanical or related field preferred).
• Two to five years of engineering experience in a luxury hotel, resort or Four Seasons.
• Strong working knowledge of HVAC, electrical, plumbing, fire & life safety, and building management systems.
• Strong problem‑solving and decision‑making skills.

Required skills

• HVAC systems
• Electrical systems
• Plumbing systems
• Fire & life safety systems
• Building automation/management systems
• Computerized Maintenance Management System (CMMS)

What we offer

• Competitive salary, wages and comprehensive benefits package.
• Excellent training and development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.